HomeNewsAbout UsContact UsFAQ
Customer LoginRenew PolicyOrder Policy
Home > Claim Center

Would you like to view or update an existing claim?


What should I do if my property is damaged or stolen?

Never Fear™ — CSI will process your claim as quickly as possible. If you encounter any problems in processing your claim, please email our President for an immediate resolution.

  • Report any burglary or theft to the police immediately. Ask for a copy of their report.
  • Download a claim form (PDF) to fax or mail to us, or for fastest service, file your claim online.
  • Protect any damaged property from further damage.
  • If you have access to a digital camera, take pictures of the damaged property; email the images to CSI. Always include your complete contact information and policy number with the claim information.
  • If you do not have a digital camera, take regular photos (disposable cameras are cheap and easy to use) and attach them to your written claim.
  • Gather all of your receipts, credit card statements or other proofs of purchase or ownership for each damaged or stolen item.
  • Fax the completed claim form to CSI at (678) 832-4910 or mail it to 316 Maxwell Rd., Suite 100, Alpharetta, GA 30004. Email digital pictures to claims@CSIProtection.com.

Your completed claim will be processed promptly. Please allow up to 30 days for processing.


Never FearSM
"…working with your staff, I encountered patience, professionalism and the willingness to put in extra effort to work through issues surrounding my recent claim.
I will continue to recommend your company to our friends with children in college."

May B
Phone: (888) 411-4911
Fax: (678) 832-4910
info@csiprotection.com

CSI Insurance Agency Inc.
316 Maxwell Rd., Suite 100
Alpharetta, GA 30004

FFIC Logo